Firsty FAQ

Question 1

What is Firsty First Class?

Accepted Answer

Firsty First Class is our premium mobile data plan, offering fast, unrestricted speeds for all your needs. Stream your favorite shows and music on Netflix, Spotify, Apple Music, and more. Use any app, work remotely, and even turn your phone into a hotspot for seamless connectivity. First Class connects you to the best local networks worldwide through our telecom partnerships. With Firsty First Class you have the flexibility to pause and reactivate your plan anytime.

Question 2

How is the daily data period calculated on Firsty First Class?

Accepted Answer

Your 24-hour data period starts the moment you activate your Firsty First Class or Comfort+ data plan. A new day begins exactly 24 hours later, ensuring you receive a fresh data allotment every cycle.

Question 3

What are the data speeds that I will receive on Firsty First Class?

Accepted Answer

First Class gives you the highest available speed, including 5G. Each day you get 5 GB of high-speed data. After that, the speed is reduced to 512 Kbps.

Question 4

Can I pause and reactivate my Firsty First Class plan?

Accepted Answer

Yes, you can pause your mobile data and when you need reactive the remaining days you bought on your Firsty First Class plan. Note that the pausing feature is only available if you bought more than 1 day.

Question 5

Can I use my paused days of data in other countries?

Accepted Answer

Yes, your remaining paused days on First Class can be used in another country. An additional charge may be applied if you're looking to transfer your unused days to a country where data is more expensive than the current country the days are paused in.

Question 6

Is there a data cap or speed throttling with Firsty First Class?

Accepted Answer

Yes, with First Class you get 5 GB per day at the highest available speed in most countries. After reaching this limit, you can still use the internet, but your speed will be reduced to 512 Kbps. Your full-speed data resets the next day.

Question 7

Can I use the Firsty First Class plan for all my apps?

Accepted Answer

Yes, you can use Firsty First Class to access any app that requires internet connectivity, including streaming, video calling apps, email, social media, maps and more.

Question 8

How does Firsty First Class ensure high-speed internet access?

Accepted Answer

Firsty First Class connects you to the best available local networks through partnerships with global telecom providers, ensuring you always have access to the fastest and most reliable internet connections.

Question 9

Can I share my Firsty First Class data with other devices (create personal hotspot)?

Accepted Answer

Yes, you can! With Firsty First Class, you can use your personal hotspot (tethering), WiFi hotspot, or internet sharing feature on your device, as long as it's supported by your device and the network you're connected to. So, feel free to share your connection with friends or connect your other devices without any hassle.

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