Ride Hailing

Keep every driver online. Turn every rider into a loyal user.

BOTH SIDES, ONE PLATFORM

Guarantee every driver stays connected to your platform and turn telecom into a loyalty product that keeps riders coming back. One platform, both sides of your marketplace. Drivers who go offline lose trips. Riders who feel no loyalty switch apps. Telecom solves both.

For your drivers

Connectivity

Platform app always stays connected even when drivers have no active data bundle.

NO DEAD ZONES

Real-time network switching keeps drivers online wherever the road takes them.

DRIVER PERKS

Telecom benefits available as part of their driver package.

For your riders

ALWAYS WORKS

Your app keeps working for riders even when their mobile data runs out.

TRAVEL READY

Travel eSIMs for riders who go international.

LOYALTY REWARDS

Global telecom tied to loyalty rewards and platform benefits.

BEYOND THE RIDE

A reason to stay in your ecosystem beyond the ride itself.

For you as a partner

Zero Drops

Eliminate platform disconnections at the network level.

Loyalty Tool

Offer telecom as a loyalty product to drivers and riders.

Both Sides

Increase retention on both sides of your marketplace.

New Revenue

New revenue stream through embedded telecom.

Fewer Tickets

Reduce support tickets caused by connectivity failures.

EVERY DRIVER, EVERY RIDER

Woman hailing a ride while her phone shows a ride confirmation screen

Every dropped driver connection is a missed trip. Every unengaged rider is a deleted app. Firsty fixes both. One telecom platform behind your marketplace, keeping drivers online on every trip and riders engaged after every ride.

How it works

Connectivity and loyalty, both sides of the marketplace.

Contact our team

Define priorities

Define your connectivity and loyalty priorities with the Firsty team.

APP WHITELISTING

Guaranteed connection

Guarantee your platform app always has a connection for drivers, regardless of their data status.

NETWORK SWITCHING

Strongest signal, always

Drivers always connect to the strongest available network. No more dead zones.

LAUNCH LOYALTY

Telecom as a perk

Offer free data, travel eSIMs, and global plans to drivers and riders through your platform.

Proof points

Firsty powers connectivity for some of the largest ride hailing platforms in the world, with app whitelisting across 180+ countries, real-time network switching across 150+ countries, and 99% uptime backing every trip.

Looking up at glass skyscrapers against a clear sky

Ornate stone office building beside a modern glass tower

4.64.5

1.3M+

Users on the Firsty platform

Trusted by Uber and Grab to keep drivers online and riders coming back. One telecom platform behind both sides of the marketplace, working on every trip in 180+ countries.

“Amsterdam-based telecom startup Firsty raises €5.1M Seed funding”

"Potential telcomarketdisruptor Firsty immediately brings in €1.1 Million"

"Belfius partners with Dutch eSIM disruptor Firsty for free global app access"

"Five million in growth capital for a Dutch eSIM provider"

“Why We Invested in Firsty: Democratizing Global Mobile Data with eSims”

"Nifty eSIM provider offers free mobile data for life wherever you are"

join the revolution

Want your drivers always connected and your riders always engaged? Drop us a line at partners@firsty.app

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Questions about ride hailing connectivity?

We know, it sounds too good to be true. But it’s real. Here’s how.

What is Firsty for ride hailing platforms?

Firsty is a telecom platform built for ride hailing apps. It keeps drivers connected through app whitelisting and real-time network switching, and turns telecom into a loyalty product for riders through free data, travel eSIMs, and global plans. Trusted by platforms including Uber and Grab.

Does Firsty app whitelisting work for drivers with no data plan?

Yes. Firsty app whitelisting operates at the network level, so the driver's app has a guaranteed connection regardless of their data status. Drivers stay online even without an active data bundle.

Can Firsty telecom be offered as a driver benefit?

Yes. Discounted or free Firsty data plans can be offered as part of a driver benefits package, giving ride hailing platforms a new way to attract and retain drivers.

How does the Firsty loyalty mechanic work for riders?

Riders earn free data or telecom discounts through your loyalty programme. Firsty handles the telecom infrastructure, and your platform configures the loyalty mechanics, rewards, and rules.

Can ride hailing riders use Firsty travel eSIMs internationally?

Yes. Firsty travel eSIMs covering 180+ countries are available through your platform, so riders stay connected when they travel abroad.

Is Firsty real-time network switching automatic?

Yes. Firsty real-time network switching is automatic by default, so drivers always connect to the strongest available network. Manual switching is also available when needed.

Is Firsty GDPR compliant?

Yes. Firsty is GDPR compliant and operates under licensed telecom frameworks in all supported markets.